Several students have reported that they submitted work into Turnitin.com only to have their files not show up as having ever been submitted.
Unfortunately, many of these students are clicking "Submit" but not waiting to click "Confirm" after the file is loaded. You have to wait for the file to finish loading and then click confirm, otherwise it won't go into Turnitin.com.
Also, extra cautious students tell me the then go into Turnitin.com to verify that the file is actually in there. In the future in order to avoid problems, I recommend students double check to make sure that the file is actually in Turnitin.com.
Students will be using this program in high school, so it's a actually a good thing to get over the learning curve now as opposed to next year.
Whenever transitioning to a new system, there's always a learning curve and some mistakes are to be expected.
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